Why is ftp not working

This error usually means that the login details or method set for a remote connection are incorrect. If the connection is failing with the status message above, there might be a local network configuration issue. Another possible cause is that the connection is being blocked by a firewall.

If you have a local firewall or an antivirus, try to disable it. These instructions explain how to make a text-based connection to our servers, mimicking what your FTP program usually does invisibly. This allows you to see exactly what response our servers send back to your FTP program, and we can use that information to determine the source of the problem.

Telnet is not installed by default on Windows Vista and later, so you may need to install it. You can skip this step if you use macOS. If you don't see these lines in the response, contact us and let us know exactly what you do see, because it means that something is blocking your computer's connections to our FTP server. Please be sure to copy and paste all of the command window text into your message to us, since it's all important.

We'll do our best to help you figure out what's causing the problem, although in some cases you may need to ask your network administrator. Enable telnet Windows only Telnet is not installed by default on Windows Vista and later, so you may need to install it. Click the Windows Start button, then choose Control Panel. In Windows 8, type control panel at the Start screen and press enter.

Choose Programs this may be called Programs and Features. First of all, did you review if you FTP service at "services. Enter the range of port numbers that you want the FTP service to use.

For example, allows the server to support passive mode data connections simultaneously. You must also create a firewall rule on the FTP server to allow inbound connections on the ports you configured in the previous procedure. Although you could create a rule that specifies the ports by number, it is easier to create a rule that opens any port on which the FTP service is listening.

You limit the ports on which FTP is listening by following the steps in the previous procedure. Open an Administrator command-prompt. You connect, so all OK for the connect. Then is should be looking to set up the data channel. There is a hardware firewall but the entire network is behind this so it will be the same for all machines.

Ping just times our for both the IP address and the hostname, this happens on both my PC as well as the server with the connection issue. Regarding your other points, no there is no static NAT, this being the case if the IP was blocked our external IP no other machine on the network should be able to connect right? If it's the same on both a working and non-working system, then this is probably not the issue. Check and see if there was a config change on the firewall. Though the fact that the connection occurs and then drops seems odd.

You should also look at getting a packet trace using wireshark or similar to help in troubleshooting. To continue this discussion, please ask a new question.

Spiceworks Help Desk. The help desk software for IT. Track users' IT needs, easily, and with only the features you need. Learn More ». Get answers from your peers along with millions of IT pros who visit Spiceworks. Appreciate any help here. This was working fine for months and has now started doing this.