To learn more, please read our Privacy Statement. Forgot Password Send password. All rights reserved. Please use the refresh button below to check your connectivity. Email Address:. Forgot your password? Remember me. Call now. Can you add this order to My Account? We're sorry to say that we're not able to add orders under your Account once it has already been placed.
Not to worry - you can still track your order, and you will of course still receive an order confirmation! You just won't be able to view this order under your Order History when you're logged in to your My Account page. How can I reset my password? No problem! Then, click on the link that says Forgot Your Password? From there, we'll walk you through the simple process to reset your password. If you'd simply like to change your password, log in to your Account page, then click the link that says Change Password near the upper right of that page.
What are your delivery policies? We offer shipment of our boxes of gourmet chocolate dipped fruit to many locations across the U. Where can I find information about your founder, Tariq Farid? We think Tariq's story is something of an American Dream come true. Want to know more?
Where can you deliver? We can deliver almost anywhere nationwide in the United States! How will my order be delivered? Orders that are shipped are delivered via FedEx, and are specially packaged to ensure the perfect presentation and freshness on arrival. Will you contact the recipient prior to delivering the product? We recommend that you always send your gift on a date and to a location where someone will be available to receive the gift to ensure freshness, and advise your recipient to expect a delivery.
I would like my order s to be delivered at a certain time. Do you offer timed deliveries? We cannot guarantee delivery times, but we will do our best to accommodate the open hours of offices, schools and businesses. Any request for a specific delivery time cannot be honored. You should not include any such request or delivery instruction with your order, as it will not be taken into account for your delivery. You can always Track Your Order online any time, or by contacting the local store fulfilling the order.
This information can be found in your confirmation email. How can I track the status of my order? You can Track Your Order online any time through the Customer Service section of our website using your order confirmation number.
Just enter your Order in the entry field, and click Track Order to get the most recent status update. Please keep in mind that your order status is updated periodically, and may not reflect up-to-the-minute status. If your order is shipped via FedEx, you will receive an email with your FedEx tracking automatically when your order is prepared for shipment in one of our local stores.
Can I pick up my gift from a store? Yes, of course! We offer both pickup and delivery from all of our store locations. Then, you will be able to select a store location for pickup. You can also contact your Local Store directly by clicking on the link below. When will my credit card be charged? Your credit card will be charged at the time the order is placed. Is there sales tax on my order? Orders shipping via FedEx are subject to 6.
Is it safe to use my credit card online? Yes; we never send personal information, such as your credit card number, over the network in a way that is readable to anyone but us. We encrypt your information and send it over the Internet using SSL secure socket layer technology.
I think I may have been charged twice. Can you help? The first thing you should do is check to see if the charge you are seeing is actually a temporary hold, or pending transaction. If this is the case, you have not actually been charged.
Credit card transactions are authorized in two steps. Important Notes About Order Tracking : Please allow us hours to update the status of any orders that were placed today. On weekdays, orders can be placed for same day store delivery until 5pm local store time. For business deliveries, and during busy holiday time periods like Christmas, Valentine's Day and Mother's Day , we recommend that you order further in advance.
Gas, wear and tear on our vehicles, and living expenses would not be covered at that rate. This is why your " tip " isn't really a tip. Your " tip " is not actually a tip , it's your contribution to get your order delivered. You will need to provide the name and address of the neighbor.
Residential deliveries may be made as late as PM. Your local store may contact you if you place a same day order for delivery to reschedule your order for another day. How do you make edible arrangements? Red grapes. Due to the perishable nature of our products, we recommend that you ship your order to a location and for a delivery date when someone will be able to receive the order and refrigerate or enjoy!
We cannot guarantee a delivery time for any order shipped via FedEx service. Any request for a specific delivery time cannot be honored.
For Residential deliveries, please be aware that in the event that someone is not available to receive a shipment sent via FedEx, your package will be left in a location deemed by the FedEx driver to be secure, at their discretion. FedEx may also choose to leave your package with a neighbor. During busy holiday delivery times, packages to a non-residential address may be delivered as late as PM. Please be aware that your package will likely be delivered in accordance with standard delivery policies of the business, hospital, school, etc.
FedEx deliveries to a non-residential address may be left in a receiving area of the business such as the front desk, security, reception or mail room etc.
0コメント